Last Updated: December 28, 2018
What is Personal Information?
Personal information is any information about you as an identifiable individual. This information may include but is not limited to the following: basic information, contact information, financial information, health information, preferences, technical information, and correspondence.
How do we use your personal information?
We may use your personal information for the following purposes or other purposes not listed: to enable you to use our website; to help us identify you and any accounts you hold with us; to provide superior customer service to you; to assist us in making your reservation and providing the services you request; to respond to a specific "Information Request" from you about our villa or services and deal with any other inquiries, correspondence, concerns or complaints you have raised; to analyze customer trends and insights; and to operate our business, including for internal purposes such as auditing, data analysis, statistical and research purposes and troubleshooting to help us improve our services.
On what basis do we use your personal information?
We may use your personal information on the following basis or other basis not listed: for legitimate business purposes – using your personal information helps us to operate and improve our business and minimize any disruption to the services that we may offer to you. It also allows us to make our communications with you more relevant and personalized to you, and to make your experience of our services more efficient and effective; because you have given your consent – at times we may ask for your consent to allow us to use your personal information for one or more purposes. See the Your Rights section for more information about the rights that you have if we process your information on the basis of your consent; or for the establishment, exercise or defense of legal claims or proceedings.
How is personal information collected?
We collect your personal information while monitoring our technology tools and services, including comment cards and email communications sent to and from Villa Selat.
What information is not secure?
We endeavor to protect the privacy of your personal information that we hold in our records, but unfortunately, we cannot guarantee complete security.
What personal information may be provided to third parties?
We may share your personal information with third parties engaged by Villa Selat to provide services on our behalf.
Transfers of your personal information outside your home country
Your personal information may be processed by Villa Selat and third party suppliers anywhere in the world, including in countries where data privacy laws may not be equivalent to, or as protective as, the laws in your home country.
In particular, your personal information may be stored in your guest profile in our Customer Relationship Management System located in Bali, Indonesia.
Accessing your personal information
If you would like to know what personal information we hold about you please be prepared to prove your identity as the time your request is made.
You are entitled to: the correction, restriction / withdrawal of processing, etc. of your personal information.
Where you are given the option to share personal information with Villa Selat, you can always choose not to do so.
If you do not wish to receive marketing information from Villa Selat, you may do so.
You will always have the ability to accept or decline any form of communication from Villa Selat.
You may unsubscribe from electronic marketing communications at any time by selecting the “unsubscribe” link included in such communications.
If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.
This could mean that we are unable to perform the actions necessary to achieve the purposes of processing described above (see ‘How do we use your personal information?’) or that you are unable to make use of the services offered by us.
After you have chosen to withdraw your consent Villa Selat may be able to continue to process your personal information to the extent required or otherwise permitted by law.
If at any time you wish to exercise any of these rights, you can do so by:
Contacting our Guest Information Recorder at
How long is my Personal Information retained?
Your personal information will be stored for the period of time required by law in the jurisdiction of Villa Selat. Any financial information Villa Selat retains will be protected under the terms of this Privacy Notice and, where financing is arranged in the United States, under the Financial Services Modernization Act.
What laws apply to this notice?
Villa Selat does business worldwide as Villa Selat and is an Indonesian Villa. All transfers of personal information between countries will be subject to the terms of this Privacy Notice
Villa Selat Cookie Notice
When you visit our web site you are initially given a "cookie", and your computer is assigned an ID number.
We do not share your activity with third parties, nor do we collect information from other websites you may visit.
To find out more about how Villa Selat uses your personal information, please see our Privacy Notice.
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Managing your cookie settings
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